FAQ'S

Have a question?

Please contact Dans Le Soleil at contact@danslesoleil.com if you can’t find what you are after below.

How can I purchase your products?

You can purchase your products right here at our online store, or by sending us a DM on our Instagram page @danslesoleil.ae

PAYMENT

How can I pay for my order?

We offer Cash on delivery (COD) only on all orders therefore you will pay when you receive the order

DELIVERY, SHIPPING COSTS AND RETURNS

How long does it take to deliver my order?

It takes 2-3 Business working days to deliver an order, if you need express delivery DM US and we can arrange 

Do you have shipping costs

We provide free shipping on all our orders

Which countries does Dans Le Soleil ship too?

Currently to United Arab Emirates, we’ll be expanding soon to other countries make sure to sign up to our newsletter for further updates.

Can I return a product?

Returns are only acceptable 5 days from received date and only if the product is damaged, contact us on contact@danslesoleil.com or DM us to arrange for return 

QUALITY AND CARE

How do we take care of the bags after purchase?

Please review product description on our collection page for details on “How to care”

Alternatively, every bag purchased comes with a “How to care” tag

How do we know that Dans le Soleil Bags have good quality?

We work with well trained Artisans in the field for decades and personally check each bag before it's shipped 

We love the brand; how can we show support?

Thank you! showing your support with likes, comments and any valuable feedback will help immensely.

Pay it forward by sharing our brand with a friend who loves sustainability.

Every purchase creates a chain of positive impact for us and our artisans.